Office hours
Talk to a human, every weekday.
Drop-in sessions, scheduled training and a 24/7 support desk, real people, not a bot maze.
Live nowMon–Fri drop-in
Support desk
Technical Support
Hands-on help with bugs, configuration and integrations on any Quode product, tracked to resolution.
Power user clinic
Reporting, automation and advanced configuration for experienced teams.
July, 2026
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Today’s schedule
Tuesday 14
Drop-in desk opens
No booking needed — bring bugs, how-tos and "is this possible?"
09:00
Ticket triage
Portal tickets picked up and answered in priority order.
10:00
WhatsApp fast lane
Quick questions get same-hour answers while the desk is open.
13:00
Technical Support
Hands-on help with bugs, configuration and integrations, tracked to resolution.
14:00
Desk closes — night line takes overNow
Platform-down incidents answered around the clock.
17:00
9:37 PM
Accra · GMT —
desk closed, 24/7 line is on
Pick your channel
Client portal ticketBugs & account issues, tracked to resolution. WhatsAppFastest for quick questions in office hours. Emailinfo@exquode.com 24/7 critical linePlatform-down incidents only.Beyond a quick question?
Book a discovery call and bring your roadmap — we’ll bring the coffee.
Need a hand right now?
Open a ticket or talk to support, most questions are answered same day.